Deleting your account

You can delete your telemotely account yourself, at any time, from the telemotely app on Android: Settings › Account › Delete account. You'll be asked for your password. Deleting is immediate and can't be undone.

What is deleted

Your credits, including any you bought. They are not refunded.
Your email address and password.
Your saved devices, folders, alerts, notifications, and your session history with its recordings.
Your sign-in on every phone and computer.

What is kept

Computers signed in to your account are signed out. They keep their ID and keep working with their code, and can be signed in to another account.
Other people's record of your visits to their computers. It is their security record, so they keep the time, how long it lasted and the ID of the computer you connected from. It shows "Deleted account" and a short code instead of your name or email.
Payment records: the date, the pack, the amount and the payment reference, without your name or email, because tax law requires them. Stripe and Google Play keep their own records of your payments.
A one-way code made from your email address, if your account was given the free credits new accounts start with. It means the free credits aren't given again if you sign up with the same address later. The code can't be turned back into your address.

Can't sign in?

Write to [email protected] from the address on your account and we'll delete it for you within 30 days.